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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ray Elliott

September 8, 2024

5  out of  5
rating by Ray Elliott
"Julie Givens State Farm office is the very best you can expect from an insurance company. I've been with State Farm for over 50 years, and with Julie Givens office for 7 plus years and will say that Julie's office has provided the most comprehensive and experienced advice and service I've ever had from a State Farm office. Julie is available to speak with you directly, which I've never been able to do at other State Farm offices, and her staff, especially Bobbi Jo Ballor, take the time to answer your questions, explain the options available to you on your policies, and proffer suggestions so you can make informed decisions about insurance by State Farm. Whenever I go into the office, she and her staff have always exuded a positive and caring attitude toward helping me resolve any insurane issue I have. Julie Givens office is top-tier as an insurance provider and as I am moving in the near future (30 minutes away), I will still retain Julie Givens as my State Farm agent."
We responded:
"Thank you, Ray. We always enjoy sitting with you and your family. I agree this team is wonderful! We are happy that your fabulous new home is underway. Thank you for the review. I’m looking forward to seeing you again soon."
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Wade Trish

August 30, 2024

5  out of  5
rating by Wade Trish
"Been with State Farm forever.l have never had any problems with any of my claims. everyone is so friendly and talkative and they answer every question that you can ask them. Their service is usually straightforward and tell you everything you need to know.. Their services are first class and so are the people that work there thank you Julie for all the years."
We responded:
"Hi Wade! It’s always a pleasure to help you and your family. We appreciate you!"
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Melissa Oberdorf

August 23, 2024

5  out of  5
rating by Melissa Oberdorf
"Julie Givens and the incredible ladies at her State Farm office are truly the best! We trust them for all of our insurance needs—home, auto, camper, and life—and they never disappoint. No matter what question or situation arises, Julie and her team are always there to help, whether it's over the phone, via text, or through email. Their support is unwavering, and they go above and beyond to make sure we’re covered and confident in our decisions. They truly embody the 'Like a Good Neighbor' promise. If you're looking for an agent who has your back, look no further than Julie Givens and her amazing team!"
We responded:
"Thank you, Melissa! It’s a pleasure to take care of you and your family!"
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Chastity Bodkin

June 24, 2024

5  out of  5
rating by Chastity Bodkin
"Julie and her staff are absolutely amazing. I have dealt with both 9f her girls up to and including Julie. From having them dealing with my deer hit to having someone backing into me with 2023 that we have not owned 6months yet. I try to keep her office in the loop and when we have questions and concerns, they are gettingus the answers. We have never walked out of her office like we were being rushed. The staff always made you feel like your issues were the only one even if they had another 100 things on their list too"
We responded:
"Bobbi, Kristen and I are always happy to see you! Thank you for the stars. We appreciate you!"
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Robert McLain

June 22, 2024

5  out of  5
rating by Robert McLain
"Julie and Bobby displayed enormous effort in making me comfortable during an extremely uncomfortable experience ."
We responded:
"Thank you, Robert. We are happy to help! "
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laceyelle

May 13, 2024

5  out of  5
rating by laceyelle
"I’ve been very pleased with State Farm and the responsiveness of Julie and her team when I have questions, need to make changes to my coverage, or in my most recent instance, filing a theft claim that was processed in record timing. My husband had Eerie before we married and I don’t think we realized how awful some insurance could be until there was a problem. He was happy to switch to State Farm when we married and now that he has a comparison, he sees how insurance should operate. Julie and her team are very knowledgeable and I never felt pressured to sign up for things I wasn’t interested in or didn’t need. I know rates can go up, but all things considered I do think the discounts offered are plentiful and we take advantage of all of them. Like a good neighbor. ;-)"
We responded:
"Hi Lacey and Cory, Thank you for your positive comments about State Farm, this Agency and this great Team! Your thoughtful words made my day!! It feels good to be appreciated and we appreciate you! "
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Jeremy Hostetter

April 18, 2024

1  out of  5
rating by Jeremy Hostetter
"I have been with state farm for 25 years. I was recently in a motorcycle accident. The service was TERRIBLE!!! Julie was never even available to talk to. Thanks to Kristen I was able to get things settled WEEKS after my accident and many hours on the phone! I was the one doing all the leg work, so far as them calling ME asking how "I" was making out with the claim.. Then when I call for a quote for a new bike and my rate DOUBLED!! With no explanation why! They keep saying its not because of my accident but can not give me a reason why.. Oh and their "bundle" is a joke!! It is only good for home and auto."
We responded:
"I know you are unhappy and am sorry that I was unable to address your concerns to your satisfaction. Thank you for your kind words about Kristen. She is an important member of this team and she did work very hard to help you navigate a complex claim. I am mostly happy that you have recovered and are looking forward riding again. I do appreciate your business and acknowledge your loyalty to State Farm. Please reach out again if there is anything I can do to assist."
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sue gannett

February 5, 2024

5  out of  5
rating by sue gannett
"wow..julie and kristen are top notch!--both have called me (without me calling them) to check on a claim and are very kind and caring! This 2 women team is fantastic!--kudos and A++++"
We responded:
"Hi Sue, We are always happy to help you! Thank you for your feedback. You made our day!"
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Paul Clas

March 23, 2023

5  out of  5
rating by Paul Clas
"A great local agent. I absolutely enjoy working with them for our insurance needs"
We responded:
"Hi Paul! Thank you for your kind words. We always enjoy the opportunity to help you, your family and the pups! "
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Bruce MacIntyre

August 18, 2022

5  out of  5
rating by Bruce MacIntyre
"Not all condo owner's policies cover the condo association's property insurance deductible. Julie and State Farm included that important feature automatically."
We responded:
"Hi Bruce! It’s our pleasure to make sure you and your family are covered properly! Thank you for your review. Stay safe!"
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Melissa Oberdorf

June 4, 2022

5  out of  5
rating by Melissa Oberdorf
"Julie is so incredibly helpful and patient with her clients. She takes the time to do all the work to ensure her clients have the coverage they need."
We responded:
"Thank you Melissa! It’s a pleasure to help you."
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Tyler Miller

September 10, 2021

5  out of  5
rating by Tyler Miller
"These reviews obviously speak for themselves and I'm here to add to it! Julie and the rest of her office are incredible. They make you feel like family! As a younger guy trying to figure out insurance, they're all so knowledgeable they could explain everything to myself and my wife in an easily understandable way without making you feel stupid. A fairly recent car accident showed that Julie and her team are also there to ferociously fight for you as well. They shoot you straight and are the sweetest ever. Don't get insurance anywhere else. Don't save pennies somewhere else to skip out on Julie and her team."
We responded:
"Thank you for your kind words, Tyler. It is a pleasure being able to help your family. We know you have choices and appreciate that you chose us!"
Profile photo of Heather S (Moo)

Heather S (Moo)

January 20, 2021

5  out of  5
rating by Heather S (Moo)
"Excellent customer service! Always willing to help if there is a problem. They make me feel like I'm family."
We responded:
"Thank you for your kind words, Heather. We’re happy that you chose us to take care of you!"
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Tony Evans

November 5, 2020

5  out of  5
rating by Tony Evans
"Awesome"
We responded:
"Thank you for the great 5 star review."
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Amber McKinsey

January 27, 2020

5  out of  5
rating by Amber McKinsey
"Great service, staff is friendly."
We responded:
"Amber, Thank you for the positive review."
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Danielle Kopp

September 26, 2019

5  out of  5
rating by Danielle Kopp
"This review is for Steve Miller. State Farm - Julie Givens is an awesome team. Best of the best! They have gone out of their way to help me and save me money. If you need an insurance company to take excellent care of you, I 10/10 recommend State Farm in Spring Grove. Julie, Jen, Kristen, Juliana and Danielle are willing to listen and give you exactly what you need."
We responded:
"Danielle, thank you for the incredible review and kind words! We are so happy to have you as a part of our insurance family and are here to serve you with all of your insurance needs!"
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Alicia Herbst

February 1, 2019

5  out of  5
rating by Alicia Herbst
"This review is from Mike Whitman: Mike says you did an excellent job. You are very customer service oriented. You helped tremendously with my insurance issues and I'm glad I chose State Farm and you as an Agent, thank you, Have a Blessed Day, Mike Whitman"
We responded:
"Thank you for sharing, Alicia! And thank you to Mike for the kind review. We are always here to help! -Julie"
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Ashley Stine

January 22, 2019

5  out of  5
rating by Ashley Stine
"Julie and her staff are wonderful!!!"
We responded:
"Thank you, Ashley! -Julie"
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Missy Eakins

November 14, 2018

5  out of  5
rating by Missy Eakins
"Julie's staff is very attentive. We worked with Kristen during our process of buying a home in PA and also adding our cars to an auto insurance policy. The process was very painless. They were there every step of the way."
We responded:
"Thanks for the kind review, Missy! We are always here to help and I'm so glad Kristen was able to assist with your insurance policies. -Julie"
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Barry Roth

November 12, 2018

5  out of  5
rating by Barry Roth
"Recently switch my car, motorcycle and home insurance to Julie Givens State Farm. So glad I did. Agent Jennifer Dominguez was a pleasure to work with. Was well informed and was able to give me better coverage at a better rate than what I had been getting with previous agency. Julie givens and her entire staff were professional as well as a pleasure to work with and talk to. Do yourself a favor and contact Julie Givens StateFarm. Save some money and make some new friends."
We responded:
"Thanks for the review, Barry! We are always here to help and I'm so glad Jennifer was able to assist you with a better rate and better coverage! -Julie"
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Don Putman

November 12, 2018

5  out of  5
rating by Don Putman
"Great service great people !"
We responded:
"Thank you, Don! -Julie"
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Tim Forbes

November 12, 2018

5  out of  5
rating by Tim Forbes
"This State Farm Office in Spring Grove, PA is the Best Office I have ever worked with in the 37 Years I have been with State Farm! Thank you Julie & Jennifer for continuing to give me the Best Rates in the Business!!!"
We responded:
"Thank you, Tim! It's been our pleasure working with you. We appreciate the kind review. -Julie & Jennifer"
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Daniel Naugle

November 12, 2018

5  out of  5
rating by Daniel Naugle
"Jennifer has always been helpful and takes care of all my needs"
We responded:
"Thanks, Daniel! We appreciate the kind review of Jennifer. -Julie"
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Kurt Linsey

February 8, 2018

5  out of  5
rating by Kurt Linsey
"Very pleasant, really seems to want to help you, very please and glad to have Julie do my insurance needs"
We responded:
"Thank you so much Kurt for the review -Julie and Team"
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Amber Senft

January 9, 2018

5  out of  5
rating by Amber Senft
"Great experience and wonderful person!!"
We responded:
"thank you Amber for the kind words -Julie"